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VAT

VAT Relief Form

VAT Relief Eligibility

You qualify for VAT relief if you have a disability or a long-term illness (but please note the definition of this below ) and you're buying the product for your own personal or domestic use. You don't have to buy the goods yourself. If your family member, carer, guardian or spouse buys the goods or services for you, then you won't be charged VAT.

For VAT purposes, you have a disability or long-term illness if you meet any of the following conditions:

  • You have a physical or mental impairment which has a long-term and substantial adverse effect upon your ability to carry out everyday activities.
  • You have a condition that the medical profession treats as a long-term illness, such as diabetes or heart disease.
  • You are terminally ill.

If you are in any doubt as to whether you are eligible to receive our goods or services zero-rated for VAT, please consult HMRC.

Eligible conditions include

  • Arthritis
  • Blindness
  • Cardiovascular disease
  • Deafness
  • Dementia
  • Diabetes
  • Epilepsy
  • Heart Disease
  • Hypertension
  • Kidney Disease
  • Motor neuron disease
  • Multiple sclerosis
  • Parkinson's Disease
  • Physically disabled
  • Terminally ill
  • Other
All of the information marked with a * needs to be completed by the Alarm User or personal representative ordering on behalf of the Alarm User.
  • DD slash MM slash YYYY

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LifeConnect24 offer a premier telecare service for frail, elderly or disabled people living anywhere in the Republic of Ireland.

We provide fast delivery and pre-programme your alarms so that you only need to plug them in and test.

Lifeline personal alarms for the elderly are now waterproof and have a range of up to 100 metres offering complete peace of mind in all areas of the home.

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The fall alarm sensors and detectors on all devices use an algorithm to recognise the difference between ‘hard’ falls and other movements. They cannot guarantee to detect all falls because it is dependent on where and how it is worn and if it can detect the fall. For this reason if you have had a fall or need assistance you should press your emergency pendant or alarm box if you are able.

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LifeConnect24 is a trading name of Careline365 Limited (Company No. 09614529)